Data Cleansing, TPS Wash & Suppression

Deduplication, address validation, suppression screening and mortality screening, so your list is accurate before it costs you postage or a complaint.

Data supplied in strict accordance with GDPR.

Why cleanse before you send

Marketing lists decay. People move, change numbers, register with the preference services or pass away, and duplicates creep in every time a file is merged. Sending to an uncleansed list wastes postage and calls, damages response rates, and in the case of the telephone preference services breaks the law. How to cleanse a UK marketing list step by step sets out the full sequence.

What cleansing covers

Availability

Cleansing is available as a standalone service. Send us an existing file and we return it deduplicated, validated and screened, whether or not you buy data from us. It can also be combined with a data purchase so that new and existing records are treated the same way.

Compliance

Screening against TPS is required by PECR before any live marketing call, and a list must be re-screened regularly because registrations change daily. All processing is carried out in accordance with GDPR.

How often to cleanse

Suppression is not a one-off. TPS registrations must be screened against before each calling campaign and the register changes daily, so a screened file goes stale within weeks; {A("uk-telemarketing-tps-ctps-rules.html", "the UK telemarketing rules")} set out the obligations. Postal and email data decay at their own rates, covered in {A("b2c-data-decay-rate.html", "B2C data decay")} and {A("b2b-data-decay-rate.html", "B2B data decay")}. Email lists should also be verified before each large send; see {A("email-verification-before-send.html", "email verification before send")}.

Ask about your file

Describe your list and what you plan to do with it in the form above, and a data specialist will advise on the cleansing steps it needs and quote for them. Or call 0345 905 7297.